Shipping & Returns

 

Shipping Domestic

The shipping cost is set for United Kingdom delivery and if you wish to place on an order for overseas please contact me prior to placing on an order as shipping costs will vary.

Failure to do so your order may be refused. 

All orders are shipped with Royal Mail using a Tracked and Signed service to ensure fast and secure delivery and dispatched within 3 to 5 days of your order being placed.

Once dispatched you will receive an email confirmation with your product tracking information.
UK orders should arrive within 3 working days of dispatch. Oversea orders can take 10 to 14 days to arrive depending on customs authority delays.
I am unable to accept any responsibility for delays or additional costs that related with customs checks or import duties and these costs are the sole responsibility of the buyer.

I reserve the right to cancel or refuse any order you place with us.

Shipping International

The shipping cost is set for United Kingdom delivery and if you wish to place on an order for overseas please contact me prior to placing on an order as shipping costs will vary.

Failure to do so your order may be refused. 

Oversea orders can take 10 to 14 days to arrive depending on customs authority delays.
I am unable to accept any responsibility for delays or additional costs that related with customs checks or import duties and these costs are the sole responsibility of the buyer.

I reserve the right to cancel or refuse any order you place with us.

Returns

Please note that alto we try and ensure all pictures are shows the products true colour, the colours and shades could vary depending on the wood it self and also on your computer monitor. 

Returns will only accepted if the item/s purchased do not match their description.

Returned items must be unused and refunds will only be issued once the item/s have been received and checked. I am unable to refund shipping costs.
Items should be returned to the address detailed on the packaging.